Orkla Food Ingredients' Dynamics 365 transformation is a sweet upgrade | Microsoft Customer Stories
Modern manufacturers need agility and precision to keep pace with evolving customer needs. This customer story spotlights how Orkla Food Ingredients achieved both by transitioning to Dynamics 365 Finance and Supply Chain Management. Read how Orkla used Dynamics 365 to improve planning, unify financial data, and enhance decision-making across its organization. Contact TechMeg to explore how Dynamics 365 can help transform your operations.
What challenges did Orkla Food Ingredients face before Dynamics 365?
Orkla Food Ingredients faced a scattered IT landscape due to its multi-local business model, which resulted in several disparate ERP systems. This fragmentation hindered efficient collaboration and cross-selling, as product information was primarily shared through Excel sheets. Warehouse operations were also siloed, making it difficult to manage inbound and outbound processes effectively, leading to potential inventory shortages and fulfillment delays.
How has Dynamics 365 improved warehouse operations at Orkla Food Ingredients?
The implementation of Dynamics 365 has significantly improved warehouse operations by streamlining inbound and outbound processes. For example, KåKå, one of OFI's brands, reported a 44% increase in efficiency, going from 38 lines picked per hour to 56. The system has enhanced accuracy and trust in operations, allowing warehouse teams to handle over 450 lines and manually pick 7,000-9,000 kg in a single shift, while also speeding up the inbound process to three times faster.
What are the future plans for Dynamics 365 at Orkla Food Ingredients?
Orkla Food Ingredients plans to consolidate and harmonize all its business units on the Dynamics 365 platform, with 15 business units in nine European countries operational by the end of 2024. The company aims to manage five to six go-lives annually and is also looking to integrate third-party solutions for accounts payable automation and B2B e-commerce, enhancing collaboration and information sharing across its units.

Orkla Food Ingredients' Dynamics 365 transformation is a sweet upgrade | Microsoft Customer Stories
published by TechMeg
TechMeg is a boutique information technology services company located just outside of New York City in Bergen County, NJ. We provide a holistic approach to technology services, enabling organizations to focus on growing their business without the worries of being compliant, having the proper security policies and procedures in place, supporting a network infrastructure, desktop management and backup.
Our team has over 20 years of professional experience in customized application development, desktop and network support.
Being compliant and focused on security in today’s ever changing cyber landscape is extremely vital. We will perform a thorough assessment to find lapse security protocols and procedures, ensure system patches are up to date, provide user training, have a detailed disaster recovery plan, and more.
We believe that a project’s success, more often than not, is determined at its genesis. You can expect a level of professionalism, understanding and thought provoking questions from us to truly and fully understand your business requirements and needs.