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Copilot in Customer Service

The tour walks through practical applications of AI, enabling agents to respond more effectively and personalize experiences. Learn about optimizing workflows, increasing resolution rates, and using predictive insights to proactively address customer needs. can guide your integration of these advanced solutions, ensuring your business harnesses the full potential of Dynamics 365 to enhance satisfaction and loyalty. Start reenvisioning your customer service strategy with Microsoft's latest tools.

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Copilot in Customer Service published by TechMeg

TechMeg is a boutique information technology services company located just outside of New York City in Bergen County, NJ. We provide a holistic approach to technology services, enabling organizations to focus on growing their business without the worries of being compliant, having the proper security policies and procedures in place, supporting a network infrastructure, desktop management and backup.


Our team has over 20 years of professional experience in customized application development, desktop and network support.


Being compliant and focused on security in today’s ever changing cyber landscape is extremely vital. We will perform a thorough assessment to find lapse security protocols and procedures, ensure system patches are up to date, provide user training, have a detailed disaster recovery plan, and more.


We believe that a project’s success, more often than not, is determined at its genesis. You can expect a level of professionalism, understanding and thought provoking questions from us to truly and fully understand your business requirements and needs.